Terms of Service

Last Updated: October 18, 2025

1. Agreement to Terms

Welcome to serpin.biz (“Website,” “Service,” “we,” “us,” or “our”). These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and [Your Company Name], governing your access to and use of the Website and all related services.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Service.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting the updated Terms on this page with a new “Last Updated” date
  • Sending email notifications for significant changes (if you have an account)
  • Displaying a prominent notice on our Website

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 18 years old to use our Service. If you are between 13 and 18 years old, you may only use the Service with the involvement and consent of a parent or legal guardian. Users under 13 are not permitted to use our Service.

3.2 Account Creation

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access or security breach
  • Accept responsibility for all activities under your account

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Any other reason at our sole discretion

4. User Responsibilities and Acceptable Use

4.1 Prohibited Activities

You agree NOT to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Service for any illegal or unauthorized purpose
  • Impersonate any person or entity or falsely represent your affiliation
  • Transmit viruses, malware, or any harmful code
  • Attempt to gain unauthorized access to our systems or other users’ accounts
  • Interfere with or disrupt the Service or servers
  • Collect or harvest information about other users without consent
  • Use automated systems (bots, scrapers) without our written permission
  • Engage in spamming, phishing, or any deceptive practices
  • Post or transmit offensive, defamatory, or inappropriate content
  • Infringe upon intellectual property rights of others
  • Engage in any activity that could harm minors
  • Use the Service to compete with our business

4.2 Content Standards

Any content you submit must:

  • Be accurate and not misleading
  • Comply with applicable laws and regulations
  • Not contain hate speech, harassment, or discrimination
  • Not include graphic violence or sexual content
  • Respect intellectual property rights
  • Not contain confidential information of others

4.3 Consequences of Violations

Violation of these Terms may result in:

  • Immediate account suspension or termination
  • Removal of content
  • Legal action and reporting to authorities
  • Liability for damages caused

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality of the Service, including but not limited to:

  • Text, graphics, logos, icons, images, audio, video
  • Software, code, and design
  • Trademarks, service marks, and trade names
  • Compilation and arrangement of content

are owned by [Your Company Name] or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms. This license does not include:

  • Resale or commercial use of the Service or content
  • Derivative works or modifications
  • Downloading or copying (except page caching)
  • Use of data mining, robots, or similar tools

5.3 User-Generated Content

You retain ownership of content you submit to the Service (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, distribute, display, and perform your User Content in connection with operating and improving the Service.

You represent and warrant that:

  • You own or have necessary rights to your User Content
  • Your User Content does not violate any third-party rights
  • You have obtained all necessary consents and permissions

5.4 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us at [DMCA Email] with:

  • Identification of the copyrighted work
  • Identification of the infringing material
  • Your contact information
  • A statement of good faith belief
  • A statement of accuracy under penalty of perjury
  • Physical or electronic signature of the copyright owner

6. Products, Services, and Pricing

6.1 Product Descriptions

We strive to provide accurate product descriptions and pricing. However:

  • We do not warrant that descriptions are accurate, complete, or error-free
  • We reserve the right to correct errors and update information
  • Images are for illustration purposes and may not exactly represent products

6.2 Pricing and Payment

  • All prices are in [Currency] unless otherwise stated
  • Prices are subject to change without notice
  • You agree to pay all charges at the prices in effect when you place orders
  • Payment must be received before we fulfill orders
  • We accept [list payment methods]

6.3 Orders and Fulfillment

  • Order confirmation does not constitute acceptance of your order
  • We reserve the right to refuse or cancel orders for any reason
  • We will notify you if your order is cancelled
  • Refunds for cancelled orders will be processed according to our Refund Policy

6.4 Taxes

You are responsible for all applicable taxes, duties, and customs fees associated with your purchase.

7. Subscription Services (If Applicable)

7.1 Subscription Terms

  • Subscriptions automatically renew unless cancelled before the renewal date
  • You authorize recurring charges to your payment method
  • Subscription fees are non-refundable except as required by law

7.2 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period.

7.3 Price Changes

We may change subscription prices with at least 30 days’ notice. Continued use after price changes constitutes acceptance.

8. Refunds and Returns

[Customize based on your refund policy]

Our refund policy is as follows:

  • Digital products: [Specify policy]
  • Physical products: [Specify return window and conditions]
  • Services: [Specify refund conditions]

To request a refund, contact us at [Support Email] within [X days] of purchase with:

  • Order number
  • Reason for refund request
  • Supporting documentation if applicable

9. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or resources. We:

  • Do not endorse or assume responsibility for third-party content
  • Are not liable for any damages resulting from third-party interactions
  • Encourage you to review third-party terms and privacy policies

10. Disclaimers and Limitations of Liability

10.1 Service “AS IS”

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability, fitness for a particular purpose, or non-infringement
  • Accuracy, reliability, or availability of the Service
  • Errors or defects will be corrected
  • The Service will be uninterrupted or secure

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, [YOUR COMPANY NAME] AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Business interruption
  • Any damages arising from your use or inability to use the Service

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.

10.3 Exceptions

Some jurisdictions do not allow certain warranty exclusions or liability limitations. In such cases, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name] and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from:

  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your use or misuse of the Service
  • Your User Content

12. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

13. Geographic Restrictions and Governing Law

13.1 Access Restrictions

The Service is operated from [Country/Region]. We make no representation that the Service is appropriate or available for use in other locations. If you access the Service from outside [Country/Region], you do so at your own risk and are responsible for compliance with local laws.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

13.3 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through:

  1. Informal Negotiation: Contact us at [Legal Email] to attempt resolution
  2. Mediation: If negotiation fails, parties agree to participate in mediation
  3. Arbitration/Court: [Specify arbitration clause or court jurisdiction]

For EU consumers: Nothing in these Terms affects your statutory rights, including the right to take action in your local courts.

14. Termination

14.1 Your Rights

You may terminate your account at any time by:

  • Using account deletion features in your settings
  • Contacting us at [Support Email]
  • Ceasing to use the Service

14.2 Our Rights

We may terminate or suspend your access immediately, without prior notice, for:

  • Breach of these Terms
  • Illegal or harmful activity
  • Extended inactivity
  • Any other reason at our discretion

14.3 Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account and content
  • Provisions that should survive termination will remain in effect (including intellectual property, disclaimers, and limitations of liability)

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16. Severability and Waiver

16.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Service, constitute the entire agreement between you and [Your Company Name] regarding the Service, superseding any prior agreements.

18. Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.

19. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Email: [Legal/Support Email]
Phone: [Contact Phone]
Mail: [Your Business Address]

Business Registration: [Company Registration Number]
VAT Number: [VAT Number if applicable]

20. Special Provisions for EU/EEA Users

If you are a consumer based in the European Union or European Economic Area, you have certain rights under applicable consumer protection laws, including:

  • Right of withdrawal for distance contracts (14 days)
  • Legal guarantee rights for goods and services
  • Access to alternative dispute resolution platforms

For online dispute resolution, visit: https://ec.europa.eu/consumers/odr

21. Language

These Terms are provided in English. Any translations are for convenience only. In case of conflicts, the English version prevails.

Acknowledgmen

BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

Effective Date: October 18, 2025

© 2025 [Your Company Name]. All rights reserved.